Great Customer Service Shouldn’t Stop When You Press the Hold Button

 

Take a listen to this sample to get an idea of how we’re helping veterinary hospitals with our On Hold Messages

Click The Play Button

To Hear Sample:

 

on hold messaging:

 
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Improves Customer Service

 Make hold times seem shorter and prevent hang-ups.

 
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Enhances Professionalism

Appear more professional and more trustworthy.

 
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Increases Sales

 Deliver subtle messages and earn more business.

 
 
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Online Management is Simple

 
 
 
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What do I say?

That’s one of the biggest questions we get. One of the advantages of our system is you can select from hundreds of pre-written and semi-custom scripts and your own personal library of custom scripts. We find that educational type messaging is most effective, yet you can still insert subtle sales cues that get callers to call more frequently. Plus, we will send you suggestions every month. So keeping your messaging fresh is super easy. All of this allows you to update the messaging in about 10 minutes.

Select the Music

We have a wide variety of music to choose for your On Hold Messaging. Which allows you to set the mood for the call once you come to the line. Plus it makes for a more pleasant experience. With 400+ choices, you can definitely find the right choice to meet your needs.

Choose Your Voices

The person behind the mic is the image of your hospital that people “see” over the phone. Which is why it is important to have a great and wide voice selection. Our voice selections are great and having it all right in front of you makes it easy to select the voice or voices to represent your practice. And help your caller to identify as someone you can help.

Super Fast Turnaround

Once you click the submit button, we go to work. And we offer one of if not the fastest turnaround time in the industry. Our average is 1 business day, but many times get this done even faster than that. Which means you don’t have to wait long at all to deliver fresh messaging to your callers. Of course you can also schedule your messaging for future dates, if you’re more organized than most and operate from a strict schedule.

 

Works with virtually any business phone system

 

Whether you have a traditional PABX or VOIP, we can most likely serve your business. If you have a technical question, feel free to ask. We have both the technology and knowledge to get on hold messages playing on virtually any business phone system. And the best part, if you start our services and decide to upgrade your phone system, there’s no extra cost from us. We’ll swap your equipment to get exactly what you need to deliver your On Hold Messages.

 

Getting Started is Easy! Just call us at 888.465.3661