Call Flow Example 1

Welcome Message

Welcome Message

Menu Prompts

Menu Prompts

Targeted Prompt

Targeted Prompt

Invalid Entry

Invalid Entry

No Entry

No Entry

Transfer Messages

Transfer Messages
 

Call Flow Example 2

Menu Prompts

Menu Prompts

Second Level Prompts

Medical Records
Pharmacy
Reception Prompt

Voicemails

Pharmacy VM
Reception Voicemail

On Hold Messages

HCO On Hold